A Carr's CARSTAR Commitment to Security
A Carr's CARSTAR encrypts information wherever requested online. Personal information is accessible only by staff designated to handle complaints or requests. All A Carr's CARSTAR agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with A Carr's CARSTAR.
Personal Information that A Carr's CARSTAR May Collect
A Carr's CARSTAR collects the following types of personal information: names, e-mail addresses, phone and facsimile numbers, and complaint and inquiry information. A Carr's CARSTAR online form is hosted by the Network Solutions (www.networksolutions.com), which processes your contact info through its own privacy and security policies.
A Carr's CARSTAR does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How A Carr's CARSTAR May Use Personal Information
Unless you otherwise consent, A Carr's CARSTAR will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and business requests related to services, and we will use such information to provide operational notices, and in recordkeeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us.
How Your Information May Be Shared
In order to process service inquiries, A Carr's CARSTAR will send inquiries to the proper staff member to handle your request or message. By completing our Contact form or sending us a request or inquiry, you are allowing us to forward your information to the proper service manager at A Carr's CARSTAR. Consumer inquiries may be forwarded by email, and consumers should recognize that this method of transmission may not be secure. A Carr's CARSTAR may also share your personal information with their marketing department to research industry marketplace practices. Just as in any research we may do, A Carr's CARSTAR research will not result in the reporting or publication of any personal information. A Carr's CARSTAR never sells or rents personal information.
We will also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
- Where our records indicate an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at email@example.com. Let us also know the department or A Carr's CARSTAR program that led to your submission of personal information so we may efficiently locate your information.
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.